We like to think that everyone else is the same as we are. If we are well organized, we are surprised by people who are messy. If we make decisions easily and quickly, we can't understand why others can't do the same. If we are socially confident and find it easy to meet people, we are taken aback to find that some people find meeting new people a real challenge. As managers, we want everyone to be conscientious. If anyone isn't we can get quite annoyed. To manage people effectively, therefore, we need to get inside their heads to understand what is important to them, what motivates them and what they like doing. If you don't adjust your approach to each and every employee on your team you will not be as successful as you want to be. For more on this subject see my article: http://businessmanagement.suite101.com/article.cfm/how_to_manage_people_effectively